Introduction to benefits

Introduction to benefits

The aim of this course is to give a comprehensive and up to date guide to the social security system. This will enable participants to check, improve and support clients’ claims for benefits. The course is designed to make understanding a complex subject interesting and relevant and is delivered in an informal style. The course will be delivered in the context of Universal Credit and preparation for the ending of ‘legacy’ benefits. These are changing times for the benefit system, and by the end of the course your knowledge will have been fully updated.

The course is geared to people who have little or outdated knowledge of the benefit system, who need practical skills and a broad understanding.

By the end of the course you will be able to;

  • Understand how benefits interrelate and who administers what
  • Be confident in your knowledge of Universal Credit
  • Understand the criteria for claiming benefits related to disability, such as Employment and Support Allowance , UC and PIP
  • Work out what someone ‘needs’ to live on each week, and how that amount can be achieved or improved
  • Understand how the benefit system helps towards housing costs, and how to navigate the limitations and pitfalls
  • Provide vital support for people caught in a confusing system, especially those are affected by negative rules such as the two child limit, the benefit cap and bedroom tax
  • Use internet resources effectively, including how to perform benefit calculations and work out the consequences of work / changes of circumstance

 Who Should Attend?

New and less experienced advisers who need a basic overview of the benefits system.